The systematic integration of HOF cannot be done without having a consistent reference base in the form of regulations, standards and tools. This basis makes it possible to develop the integration of HOF in the Safety Management System (SMS). This common reference allows for standardisation of HOF both within and between companies. Indeed, the systematic integration of HOF into the European railway sector at the end of the twentieth century and the beginning of the twenty-first century was not a priority for all. It was necessary to develop a common vision, common definition and tools which allowed the sector to build a common understanding of HOF.
The sector already developed a certain number of standards, such as those on ergonomic design for example. A second step happened with the emergence of generic management standards (ISO 9000, OHSAS 18000 and ISO 45000) and the second European railway package (2004). Influenced by these regulations and standards, companies have developed their management systems with risk management gradually becoming the basis of their SMS .
At that time some did not hesitate to say that 80% of the causes of accidents are human error. A more systematic analysis of accidents and the growing interest in HOF led many to go beyond this simplification and to determine the organizational and human influencing factors. Inspired by developments in different sectors such as nuclear, aerospace, petrochemicals… regulations and standards evolve and integrate the (organizational and) human factors within their frameworks.
This normative framework served as an inspiration for the development of the European Union rail regulatory framework published in 2016 (4th Railway Package) where integration of HOF in the SMS is now mandatory.
The continual development of ergonomic tools, regulations and standards make this HOF integration approach a consistent one.
What are the key HOF issues? In 2020, SNCF became a unified public group composed by several anonymous companies. Given the status change, it was important to provide a common and unique definition of Safety Culture...
What are the key HOF issues? With the influx of HOF specialists in 2008, the Traction Department (SNCF Voyageurs) has undertaken in-depth work to develop the non-technical skills of train drivers. Our work was based on...
What are the key HOF issues? When we are talking about a "Human Factors" approach, generally we are positively received at the beginning. First, there is curiosity, a desire to know quite more about this new point of...
https://www.iso.org/standard/31176.html
https://www.iso.org/standard/56174.html
https://www.iso.org/standard/63462.html
https://www.iso.org/standard/77520.html
https://www.bmj.com/content/320/7237/768?ath_user=efschouston002&ath_ttok=%3CTPEEDaMygDfSrj8WwQ%3E
https://www.hse.gov.uk/humanfactors/introduction.htm#:~:text=A%20Human%20Factors%20(or%20Ergonomics,better%20managed%2C%20more%20effective%20organisation.
https://www.rssb.co.uk/standards-catalogue
https://www.era.europa.eu/
https://www.iso.org/home.html
https://uic.org/
https://op.europa.eu/en/home
Abstract: In order to manage the performance of socio-technical systems in a safe and sustainable way, the importance of looking at human and organisational factors (HOF) and their contribution to adverse events is...
ERA - Activities - Safety Management System - Human and Organisational Factors (HOF)
Directive 2016/798 on railway safety that imposes to railway undertakings and infrastructure managers to integrate human and organisational factors in their safety management system
Directive 89/391 on the introduction of measures to encourage improvements in the safety and health of workers at work
What are the key HOF issues? In 2020, SNCF became a unified public group composed by several anonymous companies. Given the status change, it was important to provide a common and unique definition of Safety Culture for the entire SNCF group. By...
What are the key HOF issues? With the influx of HOF specialists in 2008, the Traction Department (SNCF Voyageurs) has undertaken in-depth work to develop the non-technical skills of train drivers. Our work was based on the scientific definition of...
What are the key HOF issues? When we are talking about a "Human Factors" approach, generally we are positively received at the beginning. First, there is curiosity, a desire to know quite more about this new point of view. In a second time, our...
https://www.iso.org/standard/31176.html
https://www.iso.org/standard/56174.html
https://www.iso.org/standard/63462.html
https://www.iso.org/standard/77520.html
https://www.bmj.com/content/320/7237/768?ath_user=efschouston002&ath_ttok=%3CTPEEDaMygDfSrj8WwQ%3E
https://www.hse.gov.uk/humanfactors/introduction.htm#:~:text=A%20Human%20Factors%20(or%20Ergonomics,better%20managed%2C%20more%20effective%20organisation.
https://www.rssb.co.uk/standards-catalogue
https://www.era.europa.eu/
https://www.iso.org/home.html
https://uic.org/
https://op.europa.eu/en/home
Abstract: In order to manage the performance of socio-technical systems in a safe and sustainable way, the importance of looking at human and organisational factors (HOF) and their contribution to adverse events is widely recognised. In reality,...
ERA - Activities - Safety Management System - Human and Organisational Factors (HOF)
Directive 2016/798 on railway safety that imposes to railway undertakings and infrastructure managers to integrate human and organisational factors in their safety management system
Directive 89/391 on the introduction of measures to encourage improvements in the safety and health of workers at work
What are the key HOF issues? In 2020, SNCF became a unified public group composed by several anonymous companies. Given the status change, it was important to provide a common and unique definition of Safety Culture for the entire SNCF group. By...
What are the key HOF issues? With the influx of HOF specialists in 2008, the Traction Department (SNCF Voyageurs) has undertaken in-depth work to develop the non-technical skills of train drivers. Our work was based on the scientific definition of...
What are the key HOF issues? When we are talking about a "Human Factors" approach, generally we are positively received at the beginning. First, there is curiosity, a desire to know quite more about this new point of view. In a second time, our...
https://www.iso.org/standard/31176.html
https://www.iso.org/standard/56174.html
https://www.iso.org/standard/63462.html
https://www.iso.org/standard/77520.html
https://www.bmj.com/content/320/7237/768?ath_user=efschouston002&ath_ttok=%3CTPEEDaMygDfSrj8WwQ%3E
https://www.hse.gov.uk/humanfactors/introduction.htm#:~:text=A%20Human%20Factors%20(or%20Ergonomics,better%20managed%2C%20more%20effective%20organisation.
https://www.rssb.co.uk/standards-catalogue
https://www.era.europa.eu/
https://www.iso.org/home.html
https://uic.org/
https://op.europa.eu/en/home
Abstract: In order to manage the performance of socio-technical systems in a safe and sustainable way, the importance of looking at human and organisational factors (HOF) and their contribution to adverse events is widely recognised. In reality,...
ERA - Activities - Safety Management System - Human and Organisational Factors (HOF)
Directive 2016/798 on railway safety that imposes to railway undertakings and infrastructure managers to integrate human and organisational factors in their safety management system
Directive 89/391 on the introduction of measures to encourage improvements in the safety and health of workers at work
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