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Attention is the behavioural and cognitive process of selectively concentrating on a discrete aspect of information while ignoring other perceivable information. For example, concentrating on reading and understanding this sentence instead of listening to background noise. It is necessary for people to allocate their attention because there is a finite amount of information we can process. Allocation of attention is dynamic and changes according to the circumstances and what is judged important. The ability to maintain attention to a particular task or source of information over time is called vigilance.
Operational and maintenance staff are expected to maintain attention on their tasks, but the design of the task can make this more or less achievable. People struggle to maintain attention when there is very little going on while providing too much information means that people cannot allocate their attention effectively.
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