Are you interested in HOF?

Do you want to learn about Human & Organisational Factors? Safety culture, non-technical skills, health and safety, more?

Join us on this international and diverse network which captures in one place the valuable and enriching information and material, either academic or practical railways-oriented, on the organizational and human factors that you need.

I want to know more

Are you involved in HOF activities?

Join our international network for valuable academic and Railways-oriented resources.

Join us on LinkedIn

Are you an HOF expert?

To access confidential information and a discussion forum for peer exchanges.

Join our members area

What is HOF?

Human and Organisational Factors (HOF) study interactions between humans and system elements, using theories and methods to optimize human well-being and system performance (International Ergonomics Association).

HOF, also known as Human Factors or Ergonomics outside the rail sector, integrates knowledge from various sciences such as Management, Sociology, Design, Politics, Economics, Psychology, Physiology, and Engineering. This broadens the study to include organisational, cultural, and political factors affecting safety (ERA).

HOF supports safety integration in design and identifies gaps between prescribed tasks and actual work, addressing residual risks. This approach enhances management in complex organisations like railway systems, crucial for safety improvements (European Railway Agency).

What are HOFs in concrete terms?

Human Factors is one of those terms that everybody has heard of, but the full scope of what human factors covers isn’t always obvious. Human Factors (the American term), ergonomics (the UK term), or Human and Organisational Factors (ERA term), is about designing work in a way that matches the abilities, needs and limitations of the people doing the work. It is a very broad discipline, rooted in an understanding of the psychology and physiology of humans, but applying that knowledge to the design of equipment, tools, information, processes, and procedures. Read more

Why do people make errors?
Whenever something goes wrong, we often hear the label ‘human error’ being applied. Within human factors, human error is the starting point for an investigation, not the end point. Ok, somebody did something wrong, but why? What was it about the person, the task, the team, and most importantly the organisation that influenced the error? Read more
What are non-technical skills?
One of the approaches to help minimise errors is the idea of non-technical skills. Technical skills are the skills you learn to be able to do your job – like being able to control the speed of a train or knowing where to look when dispatching a train. Non-technical skills are the softer skills that can help you do your job well. Read more
What are error prevention techniques?
Human error comes in three forms: slips (unintentional actions or misperception), lapses (forgetting to act) and mistakes (making a wrong decision). What is common across all three types of error is that they are unintentional – you don’t set out to get it wrong or break a rule. While human factors focusses mainly on the factors in the task and environment that led to an error, we can also reduce errors by using little tricks and tips to keep us right (so-called ‘error prevention techniques’). Read more
Why do people break rules?
Human error and the techniques can be used to help counteract errors. But there are two reasons why people don’t follow rules (the first is because of errors (Why do people make errors?), and the second is when people choose not to follow the rules. These are known in the human factors discipline as violations. Unlike errors, which are unintentional, violations are conscious decisions to knowingly break a rule. But there are a range of reasons why someone might do this, and not all of them are really bad! Read more
What are performance influencing factors?
Humans are prone to errors, but some things can make them more likely and other things can create a situation where it seems like the best option is to break a rule. The focus of human factors is understanding what these ‘things’ are and how they can be improved. These ‘things’ have lots of different names (e.g. Performance Shaping Factors, Error Producing Conditions) but we will call them Performance Influencing Factors (PIFs). Read more

Our Solutions

Contribute Now !

Enhancing safety management

The safety management system (SMS) is part of the business processes of the organisation and is not just a paper-based system specifically developed for demonstrating compliance with the regulatory framework. …

Read more

Categories

 

Human Performance

The term Human Performance refers to the contribution that humans make to the performance of a system. It describes how people carry out their work, whether as an individual or as a team, in order to meet a required objective. ….

Read more

Categories

 

HOF regulations, standards and tools

The systematic integration of HOF cannot be done without having a consistent reference base in the form of regulations, standards and tools. This basis makes it possible to develop the integration of HOF in the Safety Management System (SMS). …

Read more

Categories

 

HOF in practice

The human factors discipline provides a theoretical knowledge base which can be applied to optimise systems for safety, human performance and wellbeing. These theory, principles, and methods can be applied in at different stages of the lifecycle …

Read more

Categories

 

 Share Your Experiences

Contribute Now !

The SNCF’s Just & Fair approach

Oct 12, 2023

What are the key HOF issues?

In 2015, SNCF launched a major safety program (called PRISME) to improve its overall safety performance. As baseline of this program, the company has deployed a Just & Fair (J&F) approach to create a climate of trust and then encourage everyone to report safety problems and thus being able to fix them.

What did you do?

To support its just culture ... READ MORE

HOF in SPADs at Irish Rail

Oct 14, 2022

What are the key HOF issues? The immediate cause of signals passed at danger is often a lapse in concentration by a driver on approach to the signal. This can mean that the obvious focus for an investigation is on the actions (or inactions) of the driver involved, sometimes at the cost of more subtle but powerful influences being missed. What did you do? We are moving the focus of our investigations READ MORE

Understanding human factors in freight train incident risk

Oct 14, 2022

What are the key HOF issues? Great Britain’s National Freight Safety Group (NFSG) identified a lack of understanding on the condition of freight vehicles prior to their entry to the rail network from freight yards. RSSB’s Annual Health and Safety Report (2020) highlighted that, in the previous 2 years, there had been a rise in the number of potentially higher risk train accidents for freight trains. Over 350 freight ... READ MORE

Building a Targeted Fatigue Risk Management System

Oct 14, 2022

What are the key HOF issues? This case study describes the application of fatigue risk management (FRM) within a rail transport organization in Melbourne, Australia. What did you do? Metro Trains Melbourne (Metro) operates and maintains Melbourne’s metropolitan rail network, with 6,700 employees working in a variety of different roles and work environments. Metro’s Risk and Human ... READ MORE

Safety Leadership training in Irish Rail

Oct 14, 2022

What are the key HOF issues?

Irish Rail identified a need to refresh our senior managers on safety leadership, to highlight the importance of leading by example and to create awareness of the pivotal role of leaders in shaping the safety culture of the organisation.

What did you do?

We trained six of our safety team in delivering ERAs 1 day Safety Leadership training programme, and ... READ MORE

Latest News and Updates

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.